The telecommunication industry is a strong employer in San Angelo. Sitel has a call center in San Angelo. In addition, Verizon, Performant Recovery Inc. (Formerly DCS), a debt recovery corporation, and Blue Cross all employ over 1,000 each individuals locally. San Angelo serves as the regional medical center for West Central Texas. Shannon Medical Center and Community Medical Center employ over 3,000 in San Angelo, and provide services to a large region of West Central Texas. The manufacturing industry has seen hits to city since the 1990s; however, many large employers still remain, including Ethicon a division of Johnson & Johnson, Conner Steel, Hirschfield Steel, and Martifer, a Portuguese conglomerate and wind-turbine tower manufacturing plant.
The several large institutional employers in the city include Shannon Medical Center, Angelo State University, and Goodfellow Air Force Base. The latter remains the largest employer in the region.
Sunset Mall, the area's major shopping mall, opened in 1979
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